Privacy Policy
This privacy and cookies policy (the “Privacy Policy”) describes how Crypto Valley Association (“Crypto Valley Association,” “we” or “us”) treat information you provide to us or that we collect, including how we use such information, how we protect the security of such information and how you may change or request that we amend such information from our systems. This includes any information associated with you (such as your name, title, email address or phone number) that is supplied to us in conjunction with your use or potential use of our website and/or Crypto Valley Association’ permission-based online services (the “Service”), as well as information we generate regarding your use of the website or the Service, in either case, information that does, or can be used to, identify you (“Personal Information”).
Except as described in this Privacy Policy, we will not, without your consent, sell or rent to any third party any Personal Information collected through this website or the Service.
Please note our website includes hyperlinks to other websites neither owned nor managed by us. Crypto Valley Association is not associated with these third-party websites and does not review their privacy policies. We cannot guarantee the privacy of any information that may be obtained by third parties at these other websites. We strongly encourage you to review the privacy policies of any website you visit before supplying Personal Information through that website.What information does Crypto Valley Association collect through its public website, or other interactions, and how is this information used?
Anyone Who Contacts Us through Our Website
Crypto Valley Association collects certain Personal Information through its website when you choose to submit such information to us through email, an online form or other method (such as contacting us through our “Contact Us” website functions). This includes Personal Information you provide to Crypto Valley Association in order to request additional information about the Service, employment opportunities, for press inquiries or for other purposes. We use information collected through our website to respond to specific requests for information about our Service and other inquiries.
You do not need to provide this information to us but if you don’t, we will not be able to respond to your communication. We use this information to answer any issues or concerns and to monitor customer/potential customer communications for quality and training purposes. We also use this information to develop new services and to improve or personalise existing services. We use this information because we have a legitimate interest in understanding customer/potential customer feedback and in responding to your communications in a consistent way. We will keep this information for as long as you have a relationship with us or, if you do not have a relationship with us beyond this communication, for a reasonable length of time that lets us understand how people use our website.
Visitors to Our Website
Crypto Valley Association also maintains a log of certain information concerning visitors to our website, including but not limited to a visitor’s IP address (a computer’s numerical Internet address), the websites from which visitors access our website, the type of web browsers used to access our website, the device used to access our website and the pages viewed. Such information may be treated as Personal Information about the visitor in accordance with applicable local law.
You do not need to provide this information to us and can, in certain circumstances, stop us from collecting it using the details in “How can I contact Crypto Valley Association about this Privacy Policy?” Crypto Valley Association uses this information to monitor the way our website is used and identify issues with the website and users’ experience of it. We use this information because we have a legitimate interest in understanding how our website is accessed, how it is used and any problems users have with it across multiple devices. We will keep this information for a reasonable length of time that lets us understand how people use our website and any technical issues they have.
Marketing
If we have collected your Personal Information through our website or through other channels (such as if you have exchanged contact information with one of our Sales representatives or partner constituents, or have included your Personal Information in an event registration form), and we have a permission to do so, we will use your Personal Information to inform you about other Crypto Valley Association services and products that might be of interest to you and to gather feedback from you on our website and our Service. We use this information because Crypto Valley Association has a legitimate interest to promote its products and services. We will keep your Personal Information for a reasonable length of time that lets us understand how people use our Service and the impact of any marketing offers that we make.
Reports and Analytics
As a function of the Service and in order to conduct internal analysis of use of the Service, Crypto Valley Association also will maintain a history of your access to the Service, and certain actions taken by you while accessing the Service. This includes maintaining a log of users’ IP addresses, the websites from which users access the Service, the type of web browsers used to access the Service and the browser’s settings that may affect Service performance. The information described in this paragraph is referred to as “Usage Log Information.”
Usage Log Information will be recorded and used internally within Crypto Valley Association. We use this information because we have a legitimate business interest in understanding how our Service is accessed, how it is used and whether there are any potential security issues arising from such use. We will keep this information for a reasonable length of time that allows us to provide the Service, to perform the contract that we have entered into with your employer, or with the affiliate or partner of your employer (as applicable) and to understand how people use our Service.
Legal Requirements
We will also disclose personal information (1) in response to lawful requests by public authorities (including to meet national security or law enforcement requirements) and, where applicable, in accordance with our internal policy on access by government or regulatory authorities and (2) in our sole discretion if we believe that such disclosure is appropriate in connection with an official government or regulatory investigation or in response to a perceived significant threat to a person’s health or property.
Crypto Valley Association may also process your Personal Information if necessary in the defence of a legal claim. We will not delete Personal Information if relevant to an investigation or a dispute. It will continue to be stored until those issues are fully resolved.
Billing
If you have been designated by your organisation as being a contact for billing or payment purposes, we will use your Personal Information to process your organisation’s order, issue invoices to your organisation and take payment from, or make payment to, you (including refunds if applicable). We use this information because it is necessary for our contract with your organisation that we collect information from its representatives to process payments or give or receive refunds. We will keep information relating to payments for the length of the contract between us and for ten (10) years afterwards.
Reviews and Feedback
If you are a user of a Service and you contact Crypto Valley Association to provide feedback or reviews of your experience, we will use your Personal Information (as well as your feedback/review) to understand and respond to customer feedback. We use this information because we have a legitimate business interest in understanding customer feedback and in responding to your communications in a consistent way. We will keep this information for a reasonable length of time that lets us understand and assess people’s experience of our Service.
How does Crypto Valley Association protect the security of my Personal Information?
Crypto Valley Association has implemented and currently maintains an effective written information security program that includes administrative, technical, and physical safeguards and other security measures necessary to (a) ensure the security, confidentiality, and integrity of your Personal Information; (b) protect against any anticipated threats or hazards to the security, confidentiality, and integrity of your Personal Information; (c) protect against unauthorized access to, destruction, modification, disclosure or use of your Personal Information; and (d) detect and respond to security incidents involving your Personal Information. We permit persons working for us to access and use your Personal Information only to serve our legitimate business and our customers’ service needs, in accordance with this Privacy Policy.
Notwithstanding any other provision of this Privacy Policy, Crypto Valley Association will disclose your Personal Information (1) in response to a subpoena, search warrant, court order, exchange rule, other legal process or where Crypto Valley Association is otherwise required to do so in accordance with locally applicable law and where applicable, our internal policy on access by government or regulatory authorities; and (2) in its sole discretion if it believes such disclosure is appropriate in connection with an official government or regulatory investigation, or under exigent circumstances in response to a perceived significant threat to a person’s health or property.
How can I change, update or delete my Personal Information, or request that I not be contacted for non-support purposes?
You can change or update your Personal Information at any time, regardless of whether you are a current or former user of the Service, by logging into the Service with your user ID and password and accessing your profile. All Personal Information except your name, company name, and email address can be changed by you through your profile.
You may request that we remove your Personal Information from Crypto Valley Association database. However, by doing so, you will automatically lose all access rights to the Service.
What rights do I have about the use of my Personal Information?
If you are a resident of the EEA, you have certain rights regarding Crypto Valley Association use of your Personal Information.
Some of these rights, e.g., the right to be forgotten or the right to request that we transfer your information to another company, will only apply in certain circumstances. Generally, these rights will not be available if there are outstanding contracts between us, if we are required by law to keep the information or if the information is relevant to a legal dispute.
We have listed the rights you have over your Personal Information and how you can use them below. These rights are subject to restrictions under European data protection law and, subject to the exemptions in that law, may only apply to certain types of information or processing.
We need your consent for some of the ways we use your Personal Information, e.g., for marketing or processing special categories of information about you. You can remove that consent at any time.
You can ask us to confirm if we are processing your Personal Information and if we are, you can ask for access to that information and details regarding:
- why we are using your information;
- what information are we using;
- who we have shared the information with;
- the period for which your information will be stored, or how we determine that period;
- your right to object to our processing of your information, you rright to have your information erased or the processing of your information restricted;
- your right to lodge a complaint with a data protection supervisory authority;
- the source of your information where it has not been provided by you;
- the existence of any automated decision-making processes using your data or any profiling;
- the transfers of your information to countries outside of EEA and the safeguards in place; and
- your right to a copy of the information about you which is being processed by us.
- You can ask us to correct your information if it’s wrong.
- You can ask us to delete some of your information.
- You can ask us to restrict how we use your information.
- You can ask us to help you move some of your information to other companies.
- You have a right to ask that we provide your information in an easily readable format to another company.
- You can ask us to stop using your information, but only in certain cases.
- You have the right to complain to the relevant supervisory authority.
You also have a right to object to us processing your information in certain circumstances. You can ask us to stop processing your information at any time. In certain circumstances we may not be able to do this or may not be required to do this. For example, if there are outstanding contracts between us, if we required by law to keep the information or if the information is relevant to a legal dispute then we may not stop processing your information.
If you would like to exercise, or discuss, any of these rights, please contact as described below (see “How can I contact Crypto Valley Association about this Privacy Policy?”).
Does Crypto Valley Association use “cookies”?
Our website uses cookies to distinguish you from other users of our website and to collect information about your online preferences. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
Analytical/performance cookies. These cookies collect information about how you use our website. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies are sometimes placed by third-party providers of web traffic analysis services, such as Google Analytics.
Functionality cookies. These cookies remember choices you make and are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies collect information about your browsing habits such as the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests. They are also used to make advertising more relevant to you, as well as to limit the number of times you see an advert. These cookies are usually placed by third-party advertising networks. They remember the other websites that you visit and this information is shared with third-party organisations, for example advertisers.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
We use Google Analytics. For information on how Google processes and collects your information in regard to this product and how you can opt-out, please see here.
Most internet browsers are automatically set up to accept cookies. However, you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Please refer to the help and support area on your internet browser for instructions on how to block or delete cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
For more information on managing cookies, please go to www.allaboutcookies.org, or visit www.youronlinechoices.com which has further information about behavioural advertising and online privacy.
How will I be notified of changes to this Privacy Policy?
From time to time, we may change and/or update this Privacy Policy. We recommend you regularly review this page.
How can I contact Crypto Valley Association about this Privacy Policy?
If you have questions, or would like to complain about this Privacy Policy and our information practices, please contact us by email at support@cryptovalley.swiss.
